ELFBAR CARES

Care in Action

01

Project Return

A simpler next step
for used products

In the UK, ELFBAR works with selected retail partners to bring collection points closer to where you already shop. At designated locations, you'll find clear guidance on how and where to return used products — making the next step as straightforward as possible.

2,000+ Store with Return Bins

Over 7,000 KG Total Weight Collected

238,564 Products Collected

Project Returns

“I still enjoy the routine, I just don't always need the nicotine part.”

“After a couple of years using 20mg I am now using 10mg and 20mg but the time will come when I will be solely on 10mg and my plan going forward from that will be 5mg then down to 3mg.”

“I have been stuck at 20mg for about the last 5 years, slowly making my way to 10mg.”

“Absolutely love the flavour, I've been a fan of strawberry kiwi ELFBARs for years and this is the next generation of great vapes!”

“This is how I am starting my nicotine reduction. I am using a vape all day so if I can cut down on the hand to mouth action I am hoping that I can cut down on the amount I vape.”

Every change starts with care

We believe care is about options. It's about offering something for every moment — That's why we offer 0% nicotine options across our product range. Whether you're gradually reducing your intake, exploring flavour without nicotine, or every moment in between. Your journey is yours to define. We're simply here to walk it beside you.

1,200+: Stories Shared
50+: 0% Ambassadors

03

Anti-counterfeiting Program

Trusted by Users Worldwide

Knowing your product is genuine matters. ELFBAR’s anti-counterfeiting program combines traceability, verification, and ongoing action to help fight fakes and protect the experience users expect. It reflects our commitment to quality, transparency, and consumer confidence.

13,000,000 Products Verified 6,500,000 Users Participated

Every ELFBAR Product is Traceable

Verify Your ELFBAR

04

After-Sell Support.
Always online

Priority support. Premium
experience.

At ELFBAR, we provide comprehensive after-sales support to our users and partners — from simple inquiries to reliable product assistance. Through EB Club, we take our commitment a step further. We offer members priority access to expert advice, seamless warranty support, and personalised product guidance. Every interaction is designed to feel effortless and efficient. This isn't just support. It's our promise to you.

Join ELFBAR Membership.
Extra Services, Extra Care

Becoming an ELFBAR member unlocks more than after-sales support — it gives you access to added services, expert guidance, and member benefits designed around your experience.

Join EBCLUB

05

Voice into Action

Every moment you share helps shape who we are

ELFBAR CARES is not just about what we do; it’s about the real moments, voices, and stories of the people connected to ELFBAR. Share your experience today, and let your story become a part of ELFBAR.

Project
Returns A simpler next step
for used products 02

Anti-counterfeiting
Program Trust begins with
authenticity 03

0% Nicotine,
100% Flavour Every change starts
with care 04

After-Sales
Support Reliable, responsive,
and always there. 05

Voice Into
Action Every moment you share
helps shape who we are

If we want the world around us to get better — not someday,

but little by little — it starts with each of us actually

doing something. So we act. Small steps. Steady progress.

Never stopping — in communities. In stores. In the hands of our users.

Each action starts from a real need.

Together, we turn what we care about into reality.